Disappointing so far after 3 weeks maybe 20% in a 5 lbs bag. Just a line on bottom and a golf ball size piece in middle to break apart?
Hey Kenneth!
We're really sorry to hear that your experience has been disappointing so far. That’s definitely not the level of performance we aim to deliver.
All of our products are backed by our 90-Day Clean Culture Guarantee, which covers issues like contamination. We’d love the opportunity to make this right for you.
Please reach out to us at [email protected] with your order number and a brief description (photos are helpful too), and we’ll be happy to assist you with a replacement or refund.
Thank you for giving us a chance to make things better.
Kennia O.
The Fungushead Team
Did not receive
Hi Prospero!
I'm so sorry to hear you didn’t receive your order. Please reach out to us at [email protected] with your order number, and I’ll look into it right away!
Kennia O.
The Fungushead Team
Easy to get contaminated, make sure to sterilize before using. I lost about 2 to 3 of my sports syringes because of this.
Thank you for your review and for sharing your experience—sterilization is indeed crucial when working with spore syringes, and we appreciate you highlighting that for others.
We’re sorry to hear that you lost a few syringes due to contamination. At Fungushead, we stand by our products with a 90-Day Clean Culture Guarantee. If any of your syringes arrived non-viable or contaminated, we’d be happy to look into it and offer a replacement or refund where appropriate.
Please reach out to us at [email protected] with your order number, and we’ll take care of the rest.
Thanks again for your support and feedback!
Kennia O.
The Fungushead Team
Was a great specimen the reason it didn't work was my own misgiving going to get again $>
I put the spores in a rice bag bought for germination. Nothing has happened it’s been a month???
I was pretty disappointed in this order. I was unable to get anything to happen other than a white fuzz that I would have thought was bad mold (growing in a sterile grow medium and sealed bag with airflow designed for this application). It’s only been 4 weeks so I’m hopeful that maybe something was just off and they’re slow to go.
We’re really sorry to hear about your experience — that’s not the level of service we aim to provide. Please email us at [email protected] with your order details so we can look into this right away. We offer a 90-day guarantee and are committed to resolving this for you as soon as possible.
Thank you for your patience,
Kennia O.
The Fungushead Team
This is a terrible company! I ordered spores2 months ago and i tried to email them and got no response. I will never order from fungushead again. They even created a shipping label to get my money. Never again.
We’re really sorry to hear about your experience — that’s definitely not the standard we strive for. Please email us at [email protected] so we can look into your order and make things right as soon as possible. We’re here to help and want to get this resolved for you!
The package arrived in a timely manner and it was clean and healthy.
So far everything is looking great.
Will definitely order again.
This is a good beginner's Interduction guide to learn how too do & the do nots.1 It was definitely a better outcome than I thought it would be in the end.
This is the second time I've ordered from you guys and both times no contamination, labeled appropriately, and quick growing.
Ordered two syringes and have successfully colonized with one. Fruiting stage is TBD. I do recommend already though for what seems to be contaminate free and happy fungi!
I ordered several syringes but only got one. I contacted customer service and they got the second one sent out immediately. Both propagated in their medium quickly. Top notch product backed with great customer service.
Both syringes were successful. Fast shipping, great results. Highly recommend!
They are definitely good quality, package was sealed properly and sterile.
I had an issue with USPS. I reached out for help and Kennia O. helped me out the same day that I asked for help. I appreciate all of the help!